[ExpertsSay, Business
Management]Policy, What to Create? By WHOM? 20080002(20251217)8/8
[You can go back to the following paragraphs by clicking the topics]
1. Refer to the articles, please be invited to share your expertise.
2. Understanding current issues through technologies; Gemini/Google, Grok/xAI.
2.3.Policies design work roles and responsibilities issues:
2.4.The issue of the disconnect between policymakers and implementers.
2.5.The attitude of top-level managers towards written management policies.
2.6.Issues regarding the frequency of updating the written management policies.
3. Please consult the Constitution: What are those things employees need to comply with at work?!
4. Flat or
multi-levels organizations, there must be a supervisor/boss; therefore…
5. The most concise management policy is the control documents👈 Hence, we need to describe in words, not just in verbal communication.
6.
By whom?! How many of them?! Please
get the work organization from HR first, or, 5 words.
7. Managers who are good at management
are able to build up written management policies; vice
versa.
8. A policy
bypasses employees' idea is a command, it is possible it is not practical or
violates the laws; is there any policy allows bypassing employees’
involvement?!
6.
By whom?! How many of them?! Please
get the work organization from HR first, or, 5 words.
In explanation in above paragraphs, this blog
believes that you have already realized management policies design are the work
responsibility of all the department heads of the company, it is the managers
to write down how they manage the company and it is also the way to announce it
to allow employees to know it; therefore, to respond questions in the topic of
this paragraph:
(1) Management
policies are created by whom?! How many of them?!: It is by department heads of
all the work department.
(2) Who are all the
responsible parties for management policies?! : In your company/organization,
managers of all the different work functions in the company/organization need
to build up the written management policies to write down the way they manage
the work, and they need to discuss with employees who are doing the work and
with work partners cross functionally, then, they announce it for work
implementation.
This blog suggests you to use 3 methods in ensuring
the completeness of your written management policies implementation:
(1)
5 words: To use departmental organization chart to confirm the company has
divided all the work into functions of PSPDP, ProductsSalesPeopleDevelopmentProperty, they are: Products or Services, Marketing and Sales, Personnel, Research and Development and Business Development, Property and
Records; in your company, it is possible there is 1
manager handling more than 1 work function, and this situation won’t cause any
impact on the way you would like to build up the management policies, you only
need to confirm [those functional managers have been built up], it is a kind of
reminder for this manager he/she needs to create more than 1 written management
policies.
(2)
9 big work cycles and other
management work procedures: Please click and view Reference Resources, or directly click to know the Article 7~ 9 of Regulations Governing Establishment of Internal Control Systems by Public Companies of the Republic of China, it explains all the
work processes in the business environment, in Article 7 and 9, there are 8+1
work cycles, and, in Article 8 are the names of management work procedures, you
are able to use them to remind you of operating activities you need to contain
in your written management policies, however, you also need to summarize kinds
of work activities and management procedures to define those department heads
who are responsible for those specific management scopes.( Do you remember
above goods inspection and acceptance work responsibility?!)
(3)
Accounting Department’s「Trial Balance」: Trial Balance is
a statement shows 「all the accounting
accounts this company has used before and currently 」, therefore, you
can use it to know business activities records of your company, you can also
ask for Accounting Department’s help to check historical records of particular
account to know what has happened and who was the requester, and use this
methodology to define what kinds of management policies your company need to
build up.
7. Managers who are good at management
are able to build up written management policies; vice
versa.
After reviewing above explanation in 6 paragraphs,
if you don’t feel the following situation or you don’t agree with them, this
blog suggests you to enjoy those advertisement of the web page then quickly
leave this page for those you are interested in other websites, do not linger
on this article, the purpose is to remind you of not investing too much time on opinions not resonated with you:
(1) You agree the
topic of this paragraph, you also consider building up written management
policies is necessary in the work environment.
(2) It is each
department heads’ work responsibility to build up the written management
policies, and, there are legal responsibilities, because, they must get the consent
of the Board of Directors or Committee in the highest level.
(3) It bothers when
building up the written management policies, however, those issues are how to
describe it and the format, and, actually, it is not difficult, people can
create work documents to solve those problems.
(4) Due to above 3 descriptions,
therefore, to build up those suitable written management policies, it is impossible a department manager
can complete a policy development all by themselves, they must communicate
cross functionally, especially they need to have fully discussion with those frontline
implementers; managers who can do this are excellent quality department
managers.
(5) The description of the written
management policies do not need to be perfect or demonstrate professional
expression, but it must be 100% easy for users to understand and comply with.
(6) The lack of a written management
policies does not mean that an action or plan cannot be carried out; as long as
it is for the purpose of fulfilling the employment contract and is legal, it
should be carried out at appropriate timing.
(7) High-quality managers support the documentation
of management methods.
(8) Managers who are not good at
management believe that written management policies are impractical.
Do you agree?!
When I was revising this article, I found an interesting book👈👈In my consulting Gemini or Grok, I know that 👉👉👉It describes a company management style that empowers employees to make decisions without supervisors' approval, where the purposes of employees expenses needs to be based on resulting in the company's economic benefits, and where the Accounting Department confirms the absence of excessive employee expenses through spot checks or other methods…(I haven't read this book yet; this description is a result of my interaction with those software. This blog shares this situation with you and hopes you can also express your views.); do you agree that in this situation, supervisors don't need to conduct approval procedures and the Accounting Department doesn't need to review the appropriateness of employees expenses, so, at least regarding company expenses management scope, there's no need to establish a management policy? If your answer is yes, then how your company communicates this practice to those new -hired employees? Please refer to: No Need Policies is also A Kind of Policy👈👈As per the management model described in this book, this blog suggests you to establish management policies or procedures related to [Employees Reimbursement Expenses Procedures], and, to contain the following items at least:
(1) Employees are
allowed to make decision on spending the expense by themselves 👈👈👈Which
department is the decision maker of this rule, therefore, this specific
department needs to be responsible for establishing this management policy👉👉👉If it is a
result based on CEO’ or your Chairman’s work instruction, then, the [roles and
responsibilities] in the management policy should show it is the CEO Office or
Chairman Office supporting this policy’s establishment and it is approved by
the CEO or Chairman then reported to the Board of Directors.
(2) Are employees
allowed to ask help from supervisors once they don’t know how to make decision
on the expense reimbursement?! Or, how they should deal with those expenses
spent under work instructions of their supervisors?!
(3) To define the measurement of the economic
effects and the significance of the effectiveness resulted from those expenses
spent in advance. 👈👈👈This
regulation explains once employees have 100% followed this rule and estimated
the benefits, however, those spent expense didn’t result in the benefits as
expected, the company cannot punish those employees or cannot claim those
expenses back from the employees who have spent the amount of money.
(4) What methods must
the Accounting Department use in sampling among all the transaction for
inspection so those samples are seen as sufficient or complete? If the Accounting Department didn't find any
abnormal case but fraud is later discovered, the company should consider that
the Accounting Department was not negligent. (Usually, only the Internal Audit
Department's work is essentially doing sampling work, while the Accounting
Department's work is routine. The above situation allows the Accounting Department's
transaction-by-transaction Control function can be converted to sampling,
hence, this blog specifically highlights this difference for your reference /
you may have many thoughts and assumptions due to this emphasis.)
Regardless of the length of those wording in the
policies, the main purpose is to prevent from misunderstandings in managing
employees expense reimbursement procedures due to hearsay, and to ensure that
no employee complains about different control standards for the same amount (regarding
concerns about favoritism from the Accounting Department or expense
supervisors). What do you think?!
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8. A policy
bypasses employees' idea is a command, it is possible it is not practical or
violates the laws; is there any policy allows bypassing employees’
involvement?!
The topic of this
paragraph means that except for business confidential issues or something
urgent, once the management style of the company/organization is ignoring the
discussion with employees before implementing the work, it is actually a work
command, do you agree?! This situation may only be suitable to companies which
have less employees, however, even a company with 3 employees, it is also
possible the management policies are not applicable due to the supervisor
didn’t communicate with the employees and it causes the work detail is ignored;
in another aspect, management
policies development work with lower employees’ participation usually leads to
low employees’ cohesion. What do you think?👉Relatively, what are those disadvantages of
employee-participatory management policies?!
(1) Do you support the
above Controller could possess the
rights to reject those management policies without discussion record and
request for holding a Q&A Meeting?!
(2) Do you agree:
Those who worry employees’ involvement is actually worrying their attitude
rather than their participation?!
Please let people know is there any
management policies in your company for managing employees’ attitude?! How you
define the attitude is good or not?!
(3) In (2), do you
agree with the subjective opinions expressed by this blog? 👉👉👉 The company
or supervisors can understand how employees perceive the management style by
communication, and, they also can know the root cause of employees’ not good
attitude when expressing their opinion. Is
it a problem with the employee's personality, or, it is a result of certain
issues accumulated in the work environment? (Why this employee dares to express such a poor attitude?!)
(4) Above all, the progress of establishing the
management policies of the company prompts companies to identify and
improve their work environment and business results, do you agree?!
(5) Referring to the
logic of the law 👉 Governments administrative organs or public servants' managers can only issue
work commands in the circumstances stipulated by law;
(Legal Reservation
Principle, Command;
references of interpretation by the Judicial Yuan of the Republic of China and Introduction to
Jurisprudence, 14th version/author: 劉作揖( Liú zuòyī ) ISBN978-957-14-6913-3).
Therefore, in
companies/organizations, supervisors can only issue work command under below
circumstances:
-
Legality is a prerequisite.
-
Under the framework of the company’s
management policies =The management model of the company.
-
Based on the prerequisite for
fulfilling the terms of the employment contract.
Do you agree with
this kind of application and interpretation?
Is it allowed that
your supervisor asks you to babysit their child?
Is it allowed that
you accept hospitality from vendors or clients?
Can you refuse it?
To apply to the concept of [Justification Grounds],
in fact, everyone has already known 👉👉the managers’ work commands are illegal in nature, employees
surely can reject the work commands, however, if employees know they are
illegal but follow those work commands, those employees must bear specific
responsibilities in their work/although responsibilities vary from case to
case, investigations and trials must be conducted through due process. What’s
your idea?!
(p.62~63 of above mentioned Introduction to
Jurisprudence)
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